Dispute Resolution & Claims Procedure

Any dispute arising from bookings or service delivery must first be addressed directly with Private Tours Greece in writing. The company will review the claim and attempt to resolve the matter through direct communication and good faith negotiation. If a resolution cannot be reached, the dispute shall be governed by the laws of Greece and fall under the jurisdiction of the competent Greek courts. Clients agree to attempt internal resolution before initiating legal proceedings or payment disputes through third-party platforms or banks.